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Better Meal Delivery Platform Features

Better Meal Delivery is a complete, nonprofit-focused platform designed to simplify meal planning, delivery operations, volunteer coordination, and reporting — all in one system. Built specifically for Meals on Wheels and community meal programs, it helps organizations deliver more meals with less administrative effort.

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Platform Administration

Manage your program securely and efficiently with centralized tools designed for nonprofit operations.

• User management with role-based access

• Multi-factor authentication support

• Searchable FAQs & submit request/issues feature

• Setup and Settings screens to help customize features
• Accounting exports (CSV for QuickBooks and other systems)​​

Dashboard

Menu Planning & Scheduling

Plan meals ahead of time while maintaining flexibility for changing needs.

• Recurring menu plans (1, 2, 4 and 6 week rotations)
• Menu scheduling by date and program

• Daily menu choice or multiple choices per day​​

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Inventory Management

Track both prepared meals and donated food accurately and in real time.

• Prepared meal inventory (fresh and frozen)
• Donation inventory for distribution
• Track in-kind food donations

 

Scheduling & Delivery

Streamline daily delivery operations with clear visibility and automation.

• Driver schedules
• Route sheets
• Operational dashboard
• Dynamic route mapping
• Google route optimization​

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Volunteer Management

Support and retain volunteers with tools designed to reduce friction and improve communication.

• Volunteer profile management
• Volunteer availability and route preferences
• Volunteer and driver scheduling

• Driver charitable tax receipt generation
• Optional volunteer and driver self-service access
• Optional volunteer reminders and unfilled shift email notifications
• Optional online volunteer registration ​

Client Management

Deliver personalized service while maintaining accurate records and billing.

• Client profiles (including referral, health, emergency contacts, and demographics)
• Meal preferences
• Special diets and allergy tracking
• Order management (including adjustments to received and invoiced quantities)
• Recurring orders
• Subsidies and billing adjustments

• Credit & payment tracking
• Client invoicing (bilingual support)
• Provider invoicing
• Self-serve client portal for registration, profiles, preferences, and orders (coming November 2026)

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Meal Services & Kitchen Operations

Give your kitchen and packing teams the tools they need to work efficiently.

• Menu setup and maintenance
• Kitchen order generation
• Printed packing sheets, meal labels, and route sheets​​​

​Packing Sheet​​​

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Meal Labels​​​

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Kitchen Summary

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Route Sheet​​​

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​Supporters & Fundraising

Track and recognize the people who support your mission.

• Track supporters including donors, partners, and board members
• Issue and print charitable tax receipts for cash donations
• Generate driver charitable tax receipts
• Track and receipt in-kind donations

 

Reporting & Insights

Access the information you need to manage your program and report on impact.

• Report builder with over 60 customizable reports

• Export month-end financials
• Preview, print, and export reports
• Unlimited report formats including charts and graphs​​

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Optional Add-Ons

Enhance your platform as your organization grows.  These options are available as monthly subscription add-ons.
• Volunteer and driver self-service access
• Volunteer reminders and unfilled shift notifications

• Volunteer scan in/out time tracking

• Online volunteer registration

• Sandbox/Training Environment

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COMING SOON

Client Self-Serve Portal

Register

Place Orders

Manage Orders

View Invoices

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November 2026

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E-Commerce

Clients can pay their invoices online

Donors can donate via online payments

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December 2026

​Text Messaging

Texts volunteers, donors and clients

Send automated communications via text

 

January 2027

​QBO Integration

Full API Integration with Quickbooks On-line

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March 2027

Ready to See It in Action?

Every meal program is different. Better Meal Delivery is designed to adapt to your workflows, volunteers, and clients.

Book a Demo to see how the platform can support your organization and help you deliver more meals with confidence.

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