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Better Meal Delivery Platform Features

Better Meal Delivery is a complete, nonprofit-focused platform designed to simplify meal planning, delivery operations, volunteer coordination, and reporting — all in one system. Built specifically for Meals on Wheels and community meal programs, it helps organizations deliver more meals with less administrative effort.

Platform Administration

Manage your program securely and efficiently with centralized tools designed for nonprofit operations.

• User management with role-based access

• Searchable FAQs & Submit Request/Issues feature
• Meal options setup and configuration
• Report builder with over 60 customizable reports
• Accounting exports (CSV for QuickBooks and other systems)

Dashboard

Menu Planning & Scheduling

Plan meals ahead of time while maintaining flexibility for changing needs.

• Recurring menu plans (1, 2, 4 and 6 week rotations)
• Menu scheduling by date and program

• Daily menu choice or multiple choices per day

BMD-Menu.png

Inventory Management

Track both prepared meals and donated food accurately and in real time.

• Prepared meal inventory (fresh and frozen)
• Donation inventory for distribution
• Track in-kind food donations

 

Scheduling & Delivery

Streamline daily delivery operations with clear visibility and automation.

• Driver schedules
• Route sheets
• Operational dashboard
• Dynamic route mapping
• Google route optimization

BMD-Schedule.jpg

Volunteer Management

Support and retain volunteers with tools designed to reduce friction and improve communication.

• Volunteer profile management
• Volunteer availability and route preferences
• Volunteer and driver scheduling
• Optional volunteer and driver self-service access
• Optional volunteer reminders and unfilled shift email notifications
• Driver charitable tax receipt generation
• Online volunteer registration 

Client Management

Deliver personalized service while maintaining accurate records and billing.

• Client profiles (including referral, health, emergency contacts, and demographics)
• Meal preferences
• Special diets and allergy tracking
• Order management (including adjustments to received and invoiced quantities)
• Recurring orders
• Subsidies and billing adjustments

• Credit & payment tracking
• Client invoicing (bilingual support)
• Provider invoicing
• Self-serve client portal for registration, profiles, preferences, and orders (coming November 2026)

Meal Services & Kitchen Operations

Give your kitchen and packing teams the tools they need to work efficiently.

• Menu setup and maintenance
• Kitchen order generation
• Printed packing sheets, meal labels, and route sheets

 

Supporters & Fundraising

Track and recognize the people who support your mission.

• Track supporters including donors, partners, and board members
• Issue and print charitable tax receipts for cash donations
• Generate driver charitable tax receipts
• Track and receipt in-kind donations

 

Reporting & Insights

Access the information you need to manage your program and report on impact.

• Export month-end financials
• Preview, print, and export reports
• Unlimited report formats including charts and graphs

Optional Add-Ons

Enhance your platform as your organization grows.  These options are available as monthly subscription add-ons.
• Volunteer and driver self-service access
• Volunteer reminders and unfilled shift notifications

• Volunteer Scan in/out time tracking

• Online volunteer registration

• Training Environment

• Text Messaging (coming October 2026)
• Client self-serve portal (coming November 2026)
• E-commerce: online ordering and payments (coming December 2026)

• Full QBO Integration (coming February 2027)

Ready to See It in Action?

Every meal program is different. Better Meal Delivery is designed to adapt to your workflows, volunteers, and clients.

Book a Demo to see how the platform can support your organization and help you deliver more meals with confidence.

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